Now, I’m not one to complain too often about how companies do business, because I understand a lot of their issues and why they do things. But in this case, Clickbank, the affiliate company, is simply stealing my money, and that makes me very angry.
I’ve been both an affiliate for Clickbank as well as a publisher, and granted, I’ve not got the hang of how to do this kind of thing yet. But listen to this.
I signed up with Clickbank, and have been promoting affiliate products for a while now. Because I’m admittedly not very good at this, I’ve not gotten many sales. The few I did get came early on, but I haven’t gotten in a while. Now, of course almost every company has some minimum amount you have to earn before they do a payout, and as a sidenote, there’s no good reason for that considering you can send any amount to Paypal accounts with not much difference in cost. The reason they hang on to your money in their bank account is to generate and capitalize on the interest. It’s the long tail of savings accounts if you want to think of it that way.
Now, that’s fine, whatever. I don’t care too much about that. But this morning I went to check my stats and instead of finding $0 income, which I’m used to now, I find the past 4 days have $1.00 charges on them. WTF?
So, I emailed Clickbank this quick message, inquiring why the charges:
I have 4 -$1.00 charges on my account. Why are you taking away my money?
Relatively simple, I thought. Here was Clickbank’s response:
Thanks for your inquiry. It looks like your account is receiving dormant fees. Our dormant policy is:
Accounts with a positive balance but no earnings for an extended period of time are considered dormant. Dormant accounts are subject to a charge of $1 per pay period after 90 days of inactivity, $5 per pay period after 180 days of inactivity, and $15 per pay period after 365 days of inactivity.
For further information, please review our accounting policy at: http://www.clickbank.com/accounting.html.
So, let me get this straight. Not only will you keep the interest on the money I earned originally, you’ll CHARGE ME for not making any more money? OMG! (and I don’t use that acronym lightly)!
I promptly replied with:
Well then just pay me what I’m owed and I’ll cancel the account. That’s ridiculous.
… let’s see if I ever get the money I made from them. What do you think?
On another note, if you still like ‘em, maybe you could use these suggestions to help stop clickbank refunds.